VIDEO: Greystar, Personalizing the Resident Experience with Updater

Delivering exceptional customer service has been a core pillar of Greystar since its inception in 1993. Consistently focusing on the importance of doing things the right way, Greystar team members work hard every day to deliver world-class services to residents.

Known for creating a personalized resident experience, the Greystar team goes above and beyond to discover and implement technologies that will enhance the lives of their residents. The Greystar team understands what is important to their residents, especially when it comes to their homes. As a result, their high-quality services and professional team are known and respected throughout the multifamily industry.

We sat down with Leah Rimpler, Director New Product Development at Greystar, to discuss how the implementation of Updater and the flexibility of the platform has allowed them to continue to deliver a great resident experience that is so integral to their operations.

Greystar’s resident-focused mission drives Leah and her team in their approach to improving the lives of their residents – well before a resident’s move even occurs. It’s been an absolute pleasure helping the Greystar team continue to provide the best experience possible for their residents.

— Sam Burkley, Updater Success Manager

See firsthand what Updater can do to improve your resident experience and streamline the move-in process.