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How does Frontier compare to Xfinity internet?

Frontier’s fiber connection provides super fast internet across the country and is a popular choice with its affordability and lack of contracts. On the other hand, Xfinity is a large-scale cable internet provider known for reliability. If both service providers are available in your area, you may want to compare everything from data caps to customer satisfaction before purchasing a plan. Luckily, we’ve gathered the information for Frontier and Xfinity internet services to help you make an informed choice.

Who Frontier and Xfinity internet are for

In comparing Frontier and Xfinity, both offer fiber plans that are well-suited for those requiring faster download speeds. However, while Xfinity packages have faster speeds, Frontier plans tend to be more affordable. For example, gamers can choose Frontier’s FiberOptic 500 plan that offers up to 500Mbps of download speed at $49.99/month. A similar plan from Xfinity offers up to 400Mbps of download speeds but will cost $69.99/month.

If you’re looking for an internet connection with unlimited data, you may consider Frontier plans with no data caps over Xfinity internet packages, which usually come with a data cap of 1.2TB. On the other hand, if you’re looking for essential internet services to check emails and surf the web, you may want to go with Frontier’s DSL services, which are cheaper than Xfinity’s starter internet plans and offer download speeds of up to 115Mbps.*

Though Frontier offers affordable internet plans, its FiberOptic services are available only in limited areas. By comparison, Xfinity internet is available in 39 states. This means you’re more likely to find Xfinity’s fiber internet in your area.

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Comparison of internet services

When it comes to Frontier vs. Xfinity, both ISPs offer similar plans, and choosing the right one can get tricky. Below we’ve compared Xfinity and Frontier services so that you can narrow down your selection.

  • Xfinity’s starter plans offer higher speeds at lower costs compared to Frontier. For instance, Xfinity’s Performance Pro plan offers up to 300Mbps of download speeds at $49.99/month. On the contrary, Frontier’s Preferred Internet plan offers download speeds of up to 25Mbps for the same monthly cost.
  • For its slightly more expensive plans, Xfinity offers useful services like access to public Wifi hotspots, a free streaming device, etc. Frontier offers no such services.
  • Xfinity has more coverage across the country and is available in 39 states. Frontier, on the other hand, is available in 25 states.
  • Frontier offers unlimited data on all its FiberOptic plans, while Xfinity caps its data limit at 1.2TB/month. Unlimited data plans with Xfinity would result in additional monthly costs.

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What others say about Frontier and Xfinity internet

When comparing Frontier Communications vs. Xfinity internet, Xfinity takes the lead in overall customer satisfaction.

On the American Customer Satisfaction Index, Xfinity scored a 67 out of 100 in 2021, higher than the industry average of 65. Due to the continued enhancement of its customer support, Xfinity has steadily risen in the customer satisfaction index over the years. Frontier stands at a lower score of 57 out of 100 on the ACSI.

According to the 2021 J.D. Power study that examines ISPs across performance and reliability, customer service, cost, billing, and communications, Xfinity fared well in all four regions across the US, scoring an average of 725 points out of 1,000. In comparison, Frontier ranked last in three regions and fell below the average in the South.

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How do Frontier and Xfinity internet packages compare?

Below is a comparison chart of Frontier and Comcast Xfinity internet plans for 2022. Note that the pricing may vary based on the location and does not include additional fees.*

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*Pricing varies by location and availability. Speeds may vary. All prices subject to change; for current pricing and availability visit our internet service page. Prices as of 1/27/22.

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Disclosure | Updater articles are based on our own data and research, independent from partner relationships. We are not compensated by partners for information and opinions presented here. Our Editorial Terms of Service can be found here.

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